First order experience I have ordered some parts and after the order was placed I have decided to add another part to the order. I have reached the Customer support and Earl has responded promptly to my request and helped me to update the order. I am very pleased with how smoothly everything went.

I dealt with Earl early PST today… I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂

I bought a 49cc friction drive motor… I bought a 49cc friction drive motor kit. when I received it there were parts i didn't need and parts that were missing .After a lot of calls they finally sent me out some parts but I had to rework them With under 100 miles on the bike all I have is problems with bolts coming loose clutch springs breaking etc. They have nice ads but i would buy elsewhere!!!!

The best customer service experience I have ever had. I can't over-express how much Mr. Earl has helped me with my questions and issues. He's gone above and beyond and I will be using bikeberry for all of my bicycle/engine needs from now on and recommending it to all. 11 out of 10! :-)

The bike that I ordered said it was 26… The bike that I ordered said it was 26 in after reading the review I found out that it was only 19 in so I tried to cancel it 10 minutes after making the order they told me they cannot cancel the order even though it hadn't shipped yet after receiving the order and trying to return it they tell me I am going to get charged a 15% restocking fee and I have to pay for the shipping also they're only going to give me in store credit for the rest. If that isn't bad enough the items they sent me were dented rusted and inferior. Do not order anything from this company they are only all for themselves.