The company was prompt about keeping… The company was prompt about keeping you up to date on your order .I got the order pretty fast . I only have one complaint , it would be that the video for installation could be a little better. But over all the experience with this purchase was great and the item is packaged well.

Vivi Continues to Deliver I continue to be impressed by the Vivi Bike Company. I bought the bike a year ago and it has been a joy to ride. I hammer it hard and it keeps on coming back for more. Now, I've had two interactions with the Service Department and I am blown away by their excellent responsive to my requests for support. I recently discovered two broken spokes on my rear wheel and the shop where I get my bike fixed did not have that spoke. I contacted Vivi contacted for replacements and received the replacement spokes quickly. And the cost for the replacement spokes was really reasonable. I had a similar experience last fall when I needed to replace my lost battery keys. These guys are really good. Buy a bike from these guys.

I had one of your bikes same as I have… I had one of your bikes same as I have now and the same as I thought then but so much better and the price is aswome

I ordered the wrong battery for my… I ordered the wrong battery for my VIVIEBIKE on March 17 Order VIVI5689. I got approval to return battery and Fedex said you received it two weeks ago. I have not received a refund or any word from you since.

The entire process from purchase thru… The entire process from purchase thru delivery was Excellent...Our 2nd Vivi bike Love 💗 these Bikes