I bought two MT26G e bikes I bought two MT26G e bikes; one of which has a defective cadence sensor; which results in "pedal assist" and "pedal boost" not working properly; second bike all works properly. So far, I am not getting any response from Vivibikes to replace defective sensor.

Battery mount on the fat tire bike is…junk! Battery mount on the fat tire bike is the worst thing ever! It broke apart and the 3 mounting screws are a joke for such a heavy battery. Bike is dead because it looks like the motor controller smoked and now have an error 30 code. Also you have to get parts from china with a 20-30 day delivery!!

I contacted Vivi after my purchase when… I contacted Vivi after my purchase when the completely assembled product, my wife’s Christmas present, did not even come close to operating as advertised. I was told that I would be refunded some of my purchase price, and after a long time never heard from your company again, until now. I am very dissatisfied with this bike, like I said, performs way below the advertised specifications. In no way would I ever do business with this company in the future, not just because the bike doesn’t work, but due to the entire attitude of your staff and failure to follow up. After receiving a response from a Vivi representative, it was the same story on a different day. Vivi still refuses to reimburse me for the product, which is literally junk, and not even a mention of what I was told about a partial refund when I first brought the problem to their attention. I would not recommend this company to anyone especially a family member or friend. I was told that I would have to repackage, in the original container, and ship the bike at my expense. The packaging couldn’t have been reused in any world, and the cost was north of the price I paid originally which the response was simply, it’s not Vivi’s problem. Needless to say, the company is not honest and in no way reputable

M026TGB bike review Really like the bike. Assembly was straightforward. I would increase the length of the seat post as it was too short and had to buy new ones on both bikes. Also a key or some mechanism to ‘turn off the bike’ would be good so the battery can be left on the bike if on a rack while in class and not in use. Overall, really like the bike.

The bikes arrived intact The bikes arrived intact. The assembly was relatively easy after I figured out the first. My family couldn’t figure out how engage the motor until, I located the throttle. Overall I am completely satisfied from ordering, until assembly and riding! I recommend this to all, especially those of you, like myself don’t have a ton of money!!!😀😀