They sent me the wrong motor never told… They sent me the wrong motor never told me I was getting a replacement or a refund. Then they took the motor back without giving me a proper refund or replacement. So now they have my money and the motor. Nothing but problems in every department do not buy anything from this company. Sancho Pike Lisa Joe Dale and DC Baker are all cowards.

I am out of words to explain the… I am out of words to explain the frustration of working with this company. Today alone I have been attempting to get in contact with the warranty department for over 5 hours (longest hold time 1 hours, 23 minutes!) Not only have I been on hold for the majority of that time but when I do reach someone, they can't help and those who can are busy. Never have I gotten a call back or an email from anyone. First engine has timing chain issues right from the beginning. Anyone with a little bit of experience could have diagnosed this issue before shipping or at least know that the clucking noise when turning over isn't normal. Sad thing is I ordered several engines with them, and I just now know how difficult it is going to be to do anything warranty related.

Wish I had read reviews Wish I had read reviews, ordered a motor in May 2022 it came over a month later too badly damaged to be used, cracked motor mounts, cracked oil pan looked like it rolled to SC. It's January 2023 they picked the motor up in November and still haven't refunded me.

I see a lot of bad reviews and I feel… I see a lot of bad reviews and I feel for them people cuz I've had bad experiences elsewhere so I understand... I must have gotten lucky cuz I got a engine for a 2009 Lincoln MKS and it purrs like a new engine.... Idk much about engine but I know the one I got runs beautifully

Unprofessional Unprofessional, won't return calls. Customer service person, Prexy, juggles phones and says "looking in to" or "haven't had time to reply" and then does not respond. Anyone on this site have a suggestion or legal remedy. They sent a engine that was broken, leaking oil. Out the $1100 for engine and $1800 for repair shop to put in this broken engine. Also, name changed from Quality Engines to SW Engines in the 3 months in dealing with them.