Lost my business due to illness Lost my business due to illness. Zubie continued to charge me for 15 months after I requested to close. you don't actually ever talk to anyone just some bot. Worthless company and i would not recomend any small business use this horrible company. All of the other vendors closed my accounts when i lost my business. NOT this company

The experience was hard to continue The experience was hard to continue. i asked a question and received contradictory answers...when I pointed that out, the responses stopped. I have not heard anything back from Zubie since, yet, I receive a review...probably not the best time to send this to me. The agent wasn't rude, just not knowledgeable about your own product. I am still uninformed as to if Zubie provides an alert if the device is unplugged and if so, when and how to get those alerts. I am actually checking amazon now for another brand...service is important to me and when it's poor, I change.

After having Zubie for years After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.

The key reboots and drops connections… The key reboots and drops connections every 5 - 15 minutes. I've opened multiple support cases asking to have it replaced and they keep just telling me to reseat it. I'm not going to re-up next year.

This company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.