Don't trust Hotwire quotes - they manipulate your data to offer lower rates incorrectly forwarded pickup/dropoff dates/times to rental company. Caused me to spend more than they quoted. Would not resolve issue even with screenshots showing that accurate data was entered into their system.

I never write a bad review even if… I never write a bad review even if deserved but this was so bad I had to for future hotwire customers! We were promised an " Excellent Rating" hotel and of course it showed very common nice hotels as my choices but ended up giving me a sketchy unsafe "ECONO LODGE MOTEL" that was beyond nasty!! I will never ever book with Hotwire again!

Use priceline.com instead of hotwire They put me in a motel and called it a 3.5 star hotel. I tried to fix it somehow with their customer service and hotwires customer service smelled worst the motel they put us in. The feces or blood drops in the bathroom was the deal breaker for us, we just left and had to pay for another hotel ourselves. Hotwire pretty much told us to take care of the scam ourselves.

Corporate abuse Loyal customer, the one time I messed up and accidentally booked a duplicate car rental I was told because it’s a “hot rate” no refund or credit available. Who cares what it’s called? How is it legal or ethical for a company policy to flat out steal peoples’ money?

My husband and I made a reservation for… My husband and I made a reservation for a car on hotwire.com for June 27th until the 29th. On the site it said book now pay later so we reserved the car on the site it asked if we needed insurance and my husband and I agreed to get it so we did. But what we didn't realize is that they took the money out of our account now it's not about the money what it is about is that they can do this to anyone. Called them and asked for the money back we needed it to buy food. They said it would take 30 days to get it back that just unacceptable. I told them they didn't wait 30 days to take the money they said that is their policy. I want to bring a class action lawsuit against hotwire.com and Allianz insurance if anyone is willing please come forward.