Don't trust Hotwire quotes - they manipulate your data to offer lower rates incorrectly forwarded pickup/dropoff dates/times to rental company. Caused me to spend more than they quoted. Would not resolve issue even with screenshots showing that accurate data was entered into their system.

Hotwire "guarantee" means nothing I booked a Hot Rate hotel through the website. I understand you take your chances when booking these rates. But the site said "You’re guaranteed to stay at one of these regional or national chains:" and showed Sheraton, Radisson, Holiday Inn, and Wingate. It further offered a photo from the hotel I was booking. I was booked into the Sonesta Select. I have talked to multiple people there, and get the same rehearsed answers. How can they legally make a guarantee and then not follow through with it?

Not worth any perceived savings Every time I book a car with them, I have a bad experience. I say I will never book again and a couple of years later I decide to try them again and always get screwed. They will not update or change your reservation for any reason ever, so it's completely useless to call customer service. And if you are slightly late on your time, they charge you a whole other day (instead of an hourly rate, like most rental agencies.

Don't be fulled by fake positive… Don't be fulled by fake positive reviews. This company has literally no customer support. There may be some deals, right. But if something goes wrong or you simply need to change something - you are on your own. Local hotels are perhaps so-so. In the worst case there's always another hotel near by. But flights or vacations? Save yourself from big troubles with this crappy company

I booked a car reservation on the phone… I booked a car reservation on the phone through Hotline Car Rental. I told the agent I wanted to make a reservation for Rochester Minnesota. The agent entered all my information, confirmed my reservation, and emailed me my receipt. I reviewed my reservation and discovered that the agent entered the reservation for Rochester New York. I called customer service to explain what happened. They said they could not issue a refund. I will never deal with Hotline again.