Same as all the rest of the reviews Same as all the rest of the reviews. None of the reviews here are exaggerated based on my personal experiences. I’ve had 2 claims so far and had to pay them both myself to get my F-150 back on the road. Find a different company, you’ll regret using Infinite.

Infinite Auto Protection simply works… Infinite Auto Protection simply works out better than any other company I dared give my hard earned money to. The coverage really does what they say it’s supposed to do and the people standing behind it are very approachable and easygoing. I couldn’t of picked a better insurance provider. Been through many who have lied about their coverage. Infinite Auto Protection isn’t one of them!

Infinite Auto Protection is a Criminal Enterprise My experience is actually 0 stars. I have filed a complaint with Eastern Michigan BBB and Michigan Department of Attorney General. I have charged them with Fraud, Fraud Across State Lines and Breach of Contract. I have also charged the principal of the company individually with these crimes. I will contact an attorney if BBB does not get a satisfactory answer to my charges and the Department of AG does not take up the case. My suit will be for more than $20,000 in actual damages, (Audi A8L 4.0, damaged turbo chargers, $12,400; unpaid refund of cancelled policy less than 8 mos. of 36 mos. $2,200; costs related to new car purchase at least 3 years prior to planned new car purchase) and I believe I have solid, documented proof to support my allegations. I encourage anyone who has suffered damages and believes Infinite Auto Protection is a criminal enterprise to do the same

I wish I had seen these reviews before… I wish I had seen these reviews before I purchased a policy which I did in February of 2020. In June 0f 2021 I place my first and only claim. Anti-freeze was leaking into the water pump which is located in the engine. The job was estimated by my mechanic and refused because they claim my car was overheating which is was not. They were rude and unrelenting. I reported them to my states department of insurance as well as the BBB.

Good luck getting a claim approved. They don't answer their phones or email. I've been paying my premiums as scheduled for nearly 2 years & I now have an issue (the AC in my MINI) that needs to be repaired. I have called the company 15 times, & only spoken to one less than helpful person. All calls involved extensive hold times, & in 14 of the 15 calls, I was disconnected after being on hold for 15-20 mins. I finally got a claim number. That was last week. I have sent several emails as well. My mechanic also cannot get thru to a person to get the claim authorized. No one, & especially not a business, has time to sit around, wait on hold & be hung up on, multiple times several days in a row. It's August, in AZ, and I need to have my AC repaired, period. It's supposed to be covered. This company is absolutely useless & continues to blame their poor response times (or lack of any response) on COVID-19. There is no excuse, except that they're scamming people, apparently.