Avoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.

No Customer Service Tried over a couple of weeks to place an order after website said to contact for part availability. Called several times, no one ever answered. Sent several emails, never got a response. Makes me wonder if they are going out of business. If they are this hard to contact when I'm trying to pay them $600.00, I'd hate to see what they are like if I needed a refund. Taking my business somewhere else.

Horrible Beware Horrible Beware, I purchased a part from them they sent me the wrong part and it didn’t work then refused to exchange it or refund my money. I even went as far to email them and make sure it was the right part before purchasing and they assured me it was. Then when the part I got didn’t work and I don’t mean didn’t work for my project I mean defective didn’t work and was the wrong part they refused to do anything about it.

Fraudulent advertisement on Amazon for… Fraudulent advertisement on Amazon for a NEW Chrysler Part Number 52088272AD. Sent me a REMAN unit, Part Number R2088272AI. Sent back. They said they would remove lying Amazon ad. Tried charging for re-stock. Got all money back via credit card and filed fraud report with Texas Attorney General on 29 September 2018.

Ordered a wheel lock kit for my 2022… Ordered a wheel lock kit for my 2022 jeep wrangler. They emailed back changing the part number because they claimed it wasn't compatible with my vehicle. The part they changed to does not fit my jeep as I have tried it before. After emailing them to change back to my original part number I finally got a confirmation. The order arrived ONE locking logout with no key! Emailed and called no response. Charged 58 dollars. Will file a complaint. Incompetent and nonresponsive. Stay away.