Sandstorm Detailing
GBLIARS & DODGERS‼️ Oct. 2019 purchased a set of wheel hub assemblies via eBay. I used only one on the left side due to an accident requiring replacement of the strut and CV drive shaft as well but setting the other in storage as backup in case the wheel bearing I didn't change did go out. That hub needed changed a week ago (2022 now), put in the spare hub and found by process of elimination the noise (roulette wheel click) was coming from the wheel bearing in the assembly. This whole time I haven't problem one with the other side but this one shows a defect, most likely in the race seal or a misplaced bearing in the race seat which happens during pressing at times. I use to work for Timken for 12 years in Quality Control. I contacted these people with a couple of questions about the possibility the seal and race seat making the noise but never got an answer to the questions. They did however mention I had already claimed a Warranty Claim on that order which of course I hadn't considering the second hub was my spare just in case. They went on to tell me their records show I called into their Customer Service number in September 2020 making the claim but never once gave me the phone number of record I allegedly called from nor the UPS tracking number of their shipment. ALL BS LIES OF COURSE, A DODGE‼️ Parts can have defects and I know because I saw them all the time at Timken. You don't tell a business owner who keeps stellar records and contacts the shippers to track down shipments that they already made a claim just to not do your job‼️ I FIRE EMPLOYEES WHO IRK MY CLIENTS BECAUSE THOSE CLIENTS ARE OUR LIVELIHOOD‼️ I RECOMMEND THAT PEOPLE AVOID THIS COMPANY LIKE THE PLAGUE‼️
Justin McWilliams
GBAbsolutely the worst parts company I’ve… Absolutely the worst parts company I’ve ever dealt with. Shocks I ordered were cheap, flimsy, not at all like originals even though they claimed they were correct for my truck. Compressed with little effort by hand and would actually bend under arm pressure. Approached for a refund they refused to return my money. Refused to stand behind the products they sell. Bad business
john pham
GBStay away from this company When I had issues, their customer service did everything they could to Not assist me. The supervisor was argumentative and contradicted himself. In the end, I wasted time and money on parts and labor for nothing. Warranty is only good if it's honored. Spend your money elsewhere! If I can leave a negative star review I would.
Jeremy Steiner
GBSTAY AWAY FROM THESE CROOKS... STAY AWAY FROM THESE CROOKS... Ordered part according to the web site information, part received was the wrong part due to incorrect information on their site.. Contacted customer service, returned as requested and when I called to get refund, they charged me a $30 restocking fee for them sending me the wrong product. True rip off.
John Quill
GBWorst customer service ever & they… Worst customer service ever & they can't speak clearly. I placed an order for a cv axle and I called them on 4th day about my order and they tell me it hasn't shipped yet, I was mad, so I told them to cancel since it hasn't shipped yet and to refund my $$$$. Customer service refused , I asked to speak to a supervisor and customer service tells me he busy and hung up on me. Way to treat your customers detroit axle. I work hard for my $$$ that you stole from me.