very attentive I was initially upset with these guys about how an auction went but Peter was very attentive and wanted to do everything to keep my business.

Had a very good experience Had a very good experience. They were helpful throughout the process, got me a very good price on the car through the auction and followed up with me until I received my car. I had some questions following shipment of the car and they were quick to respond and answer. Overall, very happy with them.

Novice Buyer As a novice, the team was particularly supportive and helpful. The responded very quickly to all my questions and were very patient with me as I learned how to navigate through this new endeavor. Their advice and guidance was critical to having a great customer experience.

Stay away I bought used 2007 Mazda 5 on 5 February 2019 through this vendor and the online advertisement clearly stated that the title is clean. After I received the invoice and paid for the car and the car was delivered I was told that the title is in fact pending and that I will have to wait up to 30 days to get the title. I was told that this is what a letter "P" on the invoice meant. This was never mentioned or explained to me before purchasing the car. In some US states you can not leave the car even on the street without the plates - which is the case of my state New York as well - otherwise the car will be towed and I would incur cost for towing and storage (and obviously I can't get the plates without the title). Had the advertisement clearly stated that the title was pending and it may take up to 30 days to receive it, I would not purchase the car. To this date (19 March 2019) I have not received the title and for fear of further cost when towed I donated the car to Kars4Kids. I consider this false and fraudulent advertising. I contacted the customer service numerous times only to hear promises that I will get the title soon and that it is my fault that I should have known about the "P" on the invoice. Despite the fact that once I got the invoice it meant that I committed to buy the car already and I committed to pay for it before the invoice was issued.

Marco and Peter did an excellent job of … Marco and Peter did an excellent job of helping me to purchase my vehicle. And then helped to arrange for transportation at about 1/2 of what it would have cost me to pick it up myself. Thank You Auto Auction Mall