I ordered part for my jeep I ordered part for my jeep. Took my $97 immediately. Order confirmation sent via email. Waited 3 weeks for tracking number. When I finally got response they had cancelled my order. I've tried via email and calling to get my refund with no success. Horrible company. I still have nothing. This has lasted over 3 months.

Unknown Order Delivery Date I ordered 6 products, two arrived, the other 4 items I cannot get a ship date, or any information after multiple e-mails, phone calls, and chats. The website shows order/delivery complete. Morris 4x4 response was to email order number - I already have, now three emails sent , one phone call and one online chat - all with the order number provided....no response,,,,I tried to cancel, no response. 10 days after the order is placed and paid for $400 worth of product with no idea if I will ever receive it.

Ridiculously bad customer service Ridiculously bad customer service, my package arrived with some parts missing. Over 2 months later l still haven't got my parts. Repeatedly lied too by numerous staff members by email and online chat, no one cares.....you are literally wasting your breath trying to complain. I ended up chatting to 'Bailey' on their Instagram page, again nothing but lies and stalling. The incompetence and lack of professionalism is simply mind blowing.

Providing dependable and great service for years Morris 4x4 has taken care of providing jeep parts for my family jeeps since my kids were in elementary school. Now that they are in college and the army, I still trust morris 4x4 to provide great parts and service for my wife's lifted cherokee. I ordered the same shackles now that I used 10 years ago and they fit perfectly, just like than.

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.