Great return policy I had a problem with some improperly packaged engine components. I called them and they immediately apologized and asked me what the problem was. I told them the shipping padding had separated from the valves and they were bouncing around loose in the package. They said no problem and we will send you the return label and refund your money....Class act!.. Things will happen we have no control over...Terry

I ordered a clutch kit from kt… I ordered a clutch kit from kt proformance thinking it was a twin disk clutch kit as shown in the picture they provided on their website but come to find out it was a single disk clutch kit. That wasnt the worst part i ordered the kit and waited for it to ship after a week i never got an email from them saying it shipped. I had to call them to find out what was going on and they found it was a problem in their system they said they would give me a call back and they never did i had to call them 2 more times before it finally got shipped out. All in all i had to wait over 2 weeks to get the clutch kit and to find out it wasnt what i needed so i called them up to ship it back and it took them 2 weeks to email me the return information. This is the worst customer service and worst company ive ever bought parts from.

Ordering was easy and quick but took a … Ordering was easy and quick but took a little longer to get delivered than I expected. The real kicker was finding out I was responsible to pay for return shipping of the cores. I could have done without the t-shirt to help with shipping...

Honestly not a good company to deal… Honestly not a good company to deal with. Got the runaround from Bailey and Jessie On why my parts did not arrive. In the end they forgot to ship them out on the day I ordered them (on time for the shipping deadline.) They overnighted them to me but guess what ups doesn’t do Saturday overnight delivery! Had to rent a car for another week because parts did not get there as promised so I could complete the job on the weekend. They said they would refund some of my money back after two weeks got told I’m out of luck and they weren’t gonna do anything for me. I would not use this company . Not customer service orientated they will feed you a line of BS because They don’t care! Parts where as described but other than that 👎👎👎👎

KTPerformance Complaints WOW, Read the facebook page reviews for KTPerformance. What an organization, BEWARE OF THIS COMPANY when you read his complaints which are MANY, Suggest once you find the part number on their website, copy and paste on Google. You will find better prices, free shipping, customer service and an Owner and Employees that do not love to argue and/or rude as hell. face#### Reviews After reviewing KTPerformance and owner Kenny Thompson, I HAVE NOW BECAME A WHISTLEBLOWER. The many multiple websites and negative reviews demonstrates further investigation is required. I will be notifying the Florida Attorney General office to open an investigation. It is amazing the complaints and delays for refunds he has gotten by with according to his complaint which can be investigated and hopefully confirmed. As of today, I am a Whistleblower against KTPerformance and Kenny Thompson.