Alex Couper
GBI'd prefer to give zero stars I'd prefer to give zero stars. Either this company has changed hands and gone from a company with all 5 star reviews (all pre-2019) or as someone suggested earlier all the good reviews are made up.....this is what I think as there are only replies to the fictitious five star reviews. I had the worst experience ever in hiring a car through auto rentals with whom I only took out basic insurance cover that was supposed to be included as I always arrange my own Annual worldwide comprehensive car hire insurance through Questor. When I arrived at Tel Aviv I was told by Avis their was no basic insurance and I would have to pay for this. I tried contacting AutoRentals but there was no telephone number and no email provided with my confirmation. After arguing with Avis for nearly two hours I gave in and the cost of adding insurance was almost as much as I paid for the car. Avis were no better as they tried to palm me off with the smallest car and when I complained they gave me another bigger car which was dirty and the fuel guage only showed 3/4 full - they said this was because there was a fault with the guage but when I filled up I found this was a lie! On my return I managed to find a contact email address for AutoRentals but up to now they have not replied. I won't be holding my breath.
pedro
CABE WARNED!!!!! BE WARNED!!!!! Don't book with this website or company. They claim that you can do full refund if you cancel 72 hours prior to travel. I tried contacting them 2 months ahead, emailed around 10 times within the span of 2 months, tried calling all the numbers on the website and "not listed/not in use". Money down the drain... a bunch of crooks!!!! Karma will get what you deserve.
Henry O'Brian
GBExcellent customer service Excellent website, great personalized customer service. I was planning a trip to Ireland with my family and I really needed to talk to someone about the details of renting a car in a foreign country. CompareAutoRentals.com was the only car rental website I found that actually had a listed phone number. One phone and I got all my questions answered right away and booked the rental car at the same time.
Dougal Paver
GBRipped off - avoid completely. I'll spare you my rant and simply say that these people are to be avoided at all costs. Repeat: DO NOT book with them. Shame on Skyscanner.net for including them on their panel.
Laura Burns
GBGood website Good website. I don’t travel a lot, my cousin recommended this site to me, she travels every month. I would use again and recommend to others. I like that they have free cancellations and I can call anytime, the other travel related websites do not have phone numbers listed. not to mention I also found they have the lowest rates. Laura