Stopped working after six months Product worked well for about 6 months. Then it suddenly stopped connecting. I've tried working with support for over two months but they can't fix the issue. I've asked for a replacement or a return as the product is still covered by a "two year warranty". They said they are sold out and have now just stopped responding to my emails.

Doesn’t work with Sony headunit Update: After a couple of days I was contacted and the customer service person was helpful and responsive. Unfortunately the device will not work with my Sony XAV-AX1000 head unit. CarPlay shows and works in every other way but there is no audio. Let’s see if I can easily return it for a refund. Original review: When it does not work on your system they do not reply to emails or contact through their website. So much for 100% Satisfaction and 24/7 Support.

After using my new pair for… After using my new pair for approximately three months, he completely stopped working. Contacted Pierre support who offered a number of possible solutions along with Bonett Cable. It wasn’t suited to the vehicle even though it worked initially tried in a number of different vehicles and it still didn’t work. Have asked for replacement product and then no contact whatsoever from pair replying to emails Absolutely disgraceful after sales service from such a large company. I certainly wouldn’t recommend them at all.

This is a scam — they will never deliver the product! This is a scam. I ordered the Pairr device on 11/25, a USPS tracking number was generated on 11/28. To date, USPS has not changed to a status of “accepted” which means they have yet to receive the package from the shipper. I emailed “John” the CEO and got a response that it’s been shipped and it’s in the USPS shipping network and USPS is just not tracking the package right now but trust me it’s on the way. I know the USPS isn’t amazing but there is no way it’s been in transit and “the tracking label might not be scanned for a while” (directly from CEO email) for 34 days — I don’t think it’s coming… Scam scam scam! Do yourself a favor and just pay a competitor device on Amazon.

Love having wireless Airplay, just wish it would sync an active phone call Having wireless Apple Carplay has been amazing. I have a wireless magnetic charger my phone hangs on giving me functionality without having to plug in my phone ever. There have been a few times I have had to unplug the Pairr due to sync issues and I have noticed if I am already on a call and then start my car it does not seem to like to switch over, so I often have to hang up and call again once it syncs. That is the most annoying part. Otherwise the maps and apps work great.