A nightmare A nightmare! We were on vacation and everyone knew this? The rep mislead me, the parts rep ordered a part from Georgia (ETA 5 days) one was available within a 1 hour distance? The parts manager lied and mislead me. Made me wait 7 days while expressing my situation and concerns while on vacation. After the part was delivered they sent it back only to find another part 2 hours out? This kind of treatment to an unsuspecting consumer who put themselves at the mercy of these heartless misguided and mislead staff is appalling! All while patting themselves on the back for doing such a wonderful job, blaming me for the problems. Buyers be ware!

Irresponsible service department and… Irresponsible service department and management. Brought my truck in for service, they scratched it and did nothing to fix it. Shame on them.

Purchased lease and it was a God awful… Purchased lease and it was a God awful experience with the registration.purchased 2 year registration only to get pulled over because my registration was not attached to the car.said they fixed it only to find out they made it a 1 year when correcting even though I paid for 2 after hours trying to get them to understand what they did wrong told to come get mew registration it's all ready on Monday And Monday they day it now expires ..the rep calls out sick and no one knows anything about it And they even tried to give an expired registration like they fixed it..I took a day off for this run around

New car Purchase I was in an accidental on May 22nd that unfortunately totaled my 2011 Prius. On May 23rd I contacted Michael Grega, told him I needed a new Prius. He got right on top of it. Called me back within minutes. Within 3 hours I was driving out of the dealership with a Brand new 2018 Prius. Michael Grega is a top notch representative of Wesley Chapel Toyota. He will be getting my future business.

Deception and dishonesty Deception and dishonesty. After researching the vehicle online, I visited the dealership. The sleazy salesman had only been there 6 weeks, complaining that management had fired everyone “because of shady” practices. Well, I experienced their fraudulent practices firsthand. First, the online price was merely a bait-and-switch. At the sales manager’s direction, this newbie came back with a bid sheet $6000 more than the advertised price. The FL Attorney General’s office should be told of these scam artists. They’re liars. They’re dishonest. And, you should avoid this dealership.