poor customer service My daughter was charged £24.75 to get the payment for the car for the next day but it took 4 days to pay her for the car with this charge added and despite promises from the lady in Banbury to refund the £24.75, we still haven't received this amount. I have emailed and phoned customer services but received a standard email which was not at all helpful. Very disappointed with a national company whose TV adverts gloss over problems like these.

they gave evaluation for GBP4000 and… they gave evaluation for GBP4000 and for minor scratches and normal wear and tear reduced the price to GBP2000. even the guy was evaluating the car he knows I would say NOOO

Excellent Service Quick and easy process. Henry made it so smooth. He put the Calm in the Storm. He make you feel like you've known each other for awhile. He didn't stop until the end goal was achieved and both parties (the company and I) were satisfied. Burden lifted off my shoulder through his effort. Thanks Henry!

Lewis at the Clacton branch was… Lewis at the Clacton branch was brilliant friendly and very help 10/10 would recommend.

professional and hassle free The representative came out the same day and was quite thorough in his review of the vehicle. I had an older car that would not start and was getting up in age. In addition, I have no clue about cars, but Volkswagen's have a dodgy reputation for reliability especially once they hit 10 years and +150,000 miles... Anyway, the car is still in OK condition and the blue book values ranges of value give you a concept or baseline for the value, but a car like this is a "crap-shoot" as to what will go wrong next on it and how long it will last from that point forward, so I decided to sell. The representative that I dealt with was named Guesley, and he was very professional and communicative throughout the process. I did not get what I was asking for in price, but I feel that I was treated fairly and professionally. If I was to repeat this process at some point going forward I would call the webuycars.com again, and I would recommend them to others as well.