Customer support on two occasions told… Customer support on two occasions told me brake pads are compatible with my car. My car has Carbon Ceramic rotors on the front and each rotor costs $4,500.00. After verifying with Brembo the pad part number I received I was told by Brembo these pads are not compatible with these rotors. CARiD customer support wouldn't let me RMA them even when it was their error to begin with... If Brembo tells me to not use these pads I can't take a risk at destroying my front rotors. I don't know why customer support doesn't seem t understand. I even sent them the email correspondence I had with Brembo Brakes...

Excellent purchase! From beginning to end this was one of the best purchasing experiences I have ever had. Personal contact and a very good price. Wheels and tires mounted,balanced,and delivered in a seamless process. I cannot say enough good things about this purchase! I not only highly recommend Carid but have been really everyone I know about them? Thank you so much!

CARiD is running an unethical business CARiD is running an unethical business. I ordered a simple replacement part, and no taxes, or shipping were shown, until I submitted my order. A twenty eight dollar part, ended up costing me more than sixty four dollars! I was unable to cancel my order. YOU GOT ME ONCE...YOU WON'T GET ME AGAIN!!!! And I know a LOT of people!!

Can we get zero stars Can we get zero stars? I place an order for a customer's vehicle over a week ago. Today I go to track ther order only to se that 1 they have canceled my order and 2 they still have my money. I called customer service to see I I could get some clarity and was told that the made a mistake on how much I was charged for shipping so they canceled my order all together. They didn't even take the time to call me to see if I would be willing to pay the difference do I could still get my parts on time. Never again these people have horrible customer care.

Kudos to CARiD Joseph was my CARiD representative who assisted me with my purchase. He was knowledgeable, polite and professional; he quickly gained my respect as our phone conversation regarding my wheels progressed. I could tell he was experienced, genuinely cared about helping me... in short, he took my purchase seriously. I also want to give kudos to CARiD's website; it was user friendly. This company seems to care on every level.