Money Grabbing Scammers Since CarId in essence just stole every penny from me they could, I have no choice but to make sure nobody else falls into their trap. They have a very convenient return policy which essentially means regardless of whether they send you what you asked for, or even the correct part at all, your odds of ever getting your money back are slim to none. They guaranteed me several parts based off of the VIN for my car. Naturally I felt safe in completing my order since the VIN is a pretty safe way of providing your cars details. The parts arrived (in a damaged box) however the parts appeared correct by all means, so I proceeded with the installation. Only to find that the parts they had sent me were either for the wrong vehicle year, or were of such terrible quality that they were never going to fit to begin with. Upon contacting the company they did nothing but direct me to their return policy stating that anything that has been opened and even attempted to be installed is non-returnable, refundable, or warrants any customer service of any kind.

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

terrible company to do business with. terrible company to do business with.. ordered tail lights specific for my truck, turns out the wiring harness doesnt match and attempted to send back... trying to charge me a restocking fee as well as shipping charges...

This is our second purchase from… This is our second purchase from CarID/Spyder lighting. Both shipments were prompt and damage free although the packing could have been more thorough. There was a considerable amount of space left in the box that should've had void fill. Again, no damage, but you left most of the final condition up to UPS. I would be glad to discuss further based on my 20 years of experience in shipping and fulfillment, if you are interested.

Rewritten shipping fee charge on a part that never shipped Ordered a headlight for my car. Next day I found out it wouldn't work so I canceled order. Asked for a refund and today they show the refund is started but they're charging me a return shipping fee. On a part they never had to ship. The restocking fee I get bit a retun shipping fee charge is ridiculous