Bad experience Have not had a good experience with Tirebuyer. First, my order was shipped late so I had to reschedule with one of their recommended installers, Pepboys. Then, Pepboys overbooked the day because their online scheduling system doesn’t work. I waited 4.5 hours to have my tires installed!! The kicker: TireBuyer knew about the scheduling issues with PepBoys and never did anything about it! No warning and still recommends them as an installer. Go with Tirerack.com instead and save yourself the hassle!!

Best tire buying experience short of… Best tire buying experience short of buying tires from the shop who will install them..I was looking for Ultra high performance tires so most shops don't carry them. Tirescanner had the tires in stock, had them cheaper than anyone else, and they were delivered for free within two days. Also I had an issue were I ordered the wrong size, so I called them, and they have great no hassle customer service!

A cluster f Couldn't place order from phone contacted support told to clear cookies and cache. Still didn't work. Tried to place order from pad, same issue, live chat, clear cookies and cache. Still didn't work. Moved to desktop. Placed order. Called installer this morning and they haven't received tires. Received email from TireBuyer yesterday they would be delivered by 8 pm last night. Now installer telling us they were delivered to wrong location and have to wait until Monday.

My experience was a hot mess Ordered tires. Made installation appointment at installer. Received a confirmation that tires were delivered to installer. Showed up for 8am appointment the next day, no tires delivered to installer. Called Tirebuyer, tires were refused by installer, they don’t know why or when redelivery will occur. Was a giant mess. Asked for refund, 7-10 days for that. Went to Discount Tire, bought a set of better tires at a better price. Lesson learned.

Tire Buyer now coordinates with the installer. Tire Buyer has had competitive prices, good selection, and free delivery (quick too if you live close to a warehouse hub). But, they have stepped it up a notch by dialing in the installation process by incorporating that cost up front and confirming the schedule. In the past they lacked any coordination with the installer and you were likely to be hit with extra costs. Five stars for improving that critical last step.