Great Service Clean buses. Friendly bus drivers. Very good with being on time. Was late once getting us back to our destination, but communicated with the passengers constantly. We were kept informed and when the nice, clean and empty bus arrived we all got to sit and space out very well.

On Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.

A bit too expensive A bit too expensive; it costs as much as driving your own car, so there is no incentive on saving on that end and it takes a bit too long, but otherwise, the service is smooth and buses are much cleaner than they where in the past. The one thing that has improved due to the increase fees, is a much higher quality of riders.

Ticket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!

So far service has been good buses seem… So far service has been good buses seem to be clean but about 2 weeks ago on the 8.00 a,m, run leaving from Mt. Pocono to Port Authority driver didn't wear a mask in spite of being a mature gentleman. You should also clean & sanitize the panels where the ac & lights are indidually controlled if you sit & look up there's so many fingerprints !! Tons of germs!