Electronics for boats and bikes

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3.00
Based on 8 Reviews

5

50.00%

4

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3

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1

50.00%
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Tim
GB

Terrible customer service I ordered a rear axle assembly for my Tacoma. When it arrived and was installed it was in worse shape than the one I replaced. When I called to let them know they said they were going to contact my mechanic to get the details and call me right back. They did not. My mechanic suggested that I get rid of the truck so I did but still had the original axle. I contacted CarMonkey again because I still had not heard from them and told them the situation and asked if they were interested in the old axle. The customer service person told me I was Insain. I wanted to ask where he had been trained in customer service but it was obvious he was not. I paid $1,500 for a replacement axle and $600 to have it installed and CarMonkey wanted me to pay an additional $600 to have it removed so I could send it back and they would replace it and I could then spend another $600 to have that one installed and hope it worked. I understand they cannot refund the money as I do not have the vehicle anymore but to tell me to spend thousands of dollars more to fix the faulty part they sent me or call me Insain for asking if they wanted the old axle is not good customer service. I will recommend no one buy from them simply because of the poor customer service.

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Johnny V.
GB

Good stereo amplifier I've purchased stereo amplifier from CarPiece.com and I am really happy about it. It was quality stuff and quite inexpensive. Ordering was pretty convenient and shipping was fast. I would recommend these guys.

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RP
GB

Sells parts they don't have on hand, terrible customer service Ordered an engine from these guys at midnight, had an email at 8:30 their time that said the part was "test and failed" with no more in stock. I highly doubt they warehoused a single bad engine and tested it within minutes of arriving at work. More likely is they are selling products they don't actually have on hand. Called customer service and after getting hung up on once (yeah I was upset) they said it would take 4 days to refund. After emailing them it showed back up in my account. These guys suck, sorry, but what would you expect from NJ? Too many salvage yards in California, Florida and Texas to do business with to mess with these guys.

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Winston
GB

Car Monkey doesn't disappoint! This company doesn't play any games, and delivers what they say they do. I ordered a used transmission for my Honda Accord, and it showed up within 5 days. The condition of the transmission was great, and saved me a LOT of money I would have had to spend if I went elsewhere. Very trustworthy, I would recommend them to anyone!

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Jessi Lehman
GB

Good service My 12 years old Toyota Corolla engine finally gave up. It had problems for the last few weeks and I thought I need to buy new car. But then I found Carmonkeys and gave them the call. Service was really good and they helped me with ordering used engine. So far, after 3 weeks the car runs really good and I’ve saved tons of money. Car monkeys have really good service and affordable pricing.

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