Tony D
GBNO CUSTOMER SERVICE I ordered 4 items for $700. I received two parts that were $18 each, and did not receive the 2 saddlemen seats I ordered. I called and emailed for 2 weeks, never received a reply. I had to call my credit card company to get my money back. Avoid like the plaque!
stukafgm
GBgreat shopping experience as always Solomotoparts.com always has the parts I am looking for at a very competitive price. Delivery is prompt and the product is in excellent condition.
Jason J Hall
AUWhy oh why didn't I review these people… Why oh why didn't I review these people before I got burned with over $2000 AUD. 1) Incomplete order! 2) No responce from emails! 3) Bet they are using up the 30 day policy as I'm in Australia. 4) Paid tax, import duites etc on over $500 USD of parts never sent!
CJ Sam
GBDO NOT BUY FROM THEM Ordered Tank Bag with Tank ring. Only received Tank Bag. Customer service is none existent, they don't care about their customers. No one is answering the phones, I called 3 times. At same time I started sending emails (3), every time I got an answer with we are escalating this, after a week, no response. On my 3rd email I asked for partial refund for the tank ring, again it was forwarded to manager this time, NO ANSWER. DO NOT BUY, STAY AWAY FROM THESE GUYS, CUSTOMER SERVICE NONE EXISTENT AND RETURN ITEM IS NONE EXISTENT EITHER.
Fue Muas
GBI got screwed out of $70 Ordered some bar ends through them. Paid $70 for it. Got nothing. I called them to see if they can ship me another set or refund me. They said it’s my problem to deal with the post office. Now I I’m out $70 and nothing to show for it. Their customer service is garbage. Please do yourself a favor and stay away from them. Once they get your money they really can care less about you.