The email response process was very… The email response process was very good. I appreciate that a genuine effort was made to correct or mitigate the issue. Although I was a little disappointed with quality of one of the items, I would definitely shop here again because of the fast response.

Matte Carbon Wrap Firstly, the product is really good. Quality is excellent. I needed some assistance and contacted the support team there. They were brilliant too. Sorted the issue quickly and without hesitation. Would recommend.

Rim Protector Adhesive Failure Purchased the 20" rim protector in black. The adhesive on one of the protectors failed after 2 months. Teslaunch would not replace the item. I had no choice but to purchase a replacement. I'm generally pleased with the product (the do the job and look good) and at this point consider the failure to be a "one-off". However, I am extremely disappointed that the company does not stand behind their product.

I came across Teslaunch looking for… I came across Teslaunch looking for pillar delete for my Model Y. They had the product for the best price available. Shipping was 4 weeks. Not the quickest but not every thing is Amazon and more importantly customer service was quick at answering my email when I asked for an update. The product arrived and I didn't like it. I don't fault the seller. I'm used to a certain type of auto vynyl and this wasn't it. I contacted the seller and they said I could return the product if I paid shipping or I could keep the product and they would offer me another product (with a $50) price tag for just the cost of shipping ($10). The other product was also something I was really interested in so I went with it. Teslaunch has a lot of products for great prices and their customer service has been incredible at responding to my questions and resolving my issue.

Great product and quick communications… Great product and quick communications when needed. The offerings on their site seem to be superior quality to anything else i’ve seen for Tesla.