Although I ordered the wrong product… Although I ordered the wrong product Joes was prompt in sorting it out and letting me have the correct protector and I only had to pay the shipping

Poor quality- unsafe Ordered money y roof rack - terrible quality materials. I know how much these should weigh as I had official model 3 bars but these are less than 50% of the weight and I don't trust they are safe to use.

Great support team and quality product Support team replied promptly to clear up a mistake I had made with my shopping cart while ordering. Items arrived a few days before I was expecting, which is always a bonus. Quality of the products is great.

I came across Teslaunch looking for… I came across Teslaunch looking for pillar delete for my Model Y. They had the product for the best price available. Shipping was 4 weeks. Not the quickest but not every thing is Amazon and more importantly customer service was quick at answering my email when I asked for an update. The product arrived and I didn't like it. I don't fault the seller. I'm used to a certain type of auto vynyl and this wasn't it. I contacted the seller and they said I could return the product if I paid shipping or I could keep the product and they would offer me another product (with a $50) price tag for just the cost of shipping ($10). The other product was also something I was really interested in so I went with it. Teslaunch has a lot of products for great prices and their customer service has been incredible at responding to my questions and resolving my issue.

Terrible Customer Service If I could get this company negative stars, I would. I bought sunshades in Nov 2023 for our Model Y. They were terrible! The shades fell off the window every time the door was opened. I requested a return. They refused to provided shipping. Refused to accept the return. In steady they offered to refund 50%, then 70%, then 80% and allow us to keep their garbage product. We finally agreed to the 80% just to get it over with, and THEN NOTHING. No refund. No more emails. No more nothing. Worst customer service experience I have ever had. Terrible company. Find another vendor for your Tesla accessories. Terrible experience.