The prices cannot be beat Celandrea was an absolute doll,very professional, kind, courteous and very helpful!! My new windshield turned out great qnd it took them less than an hour. Absolute perfection. I am so happy with their service, I will recommending them to everyone I know. Thank you, Tifini Helton

The windshield replacement process… The windshield replacement process started out great. Phone calls were made and returned were polite and professional. There were promises made to deliver exceptional service with the windshield install for a luxury german made vehicle and using original equipment made parts. A senior tech was assigned, but install was rushed unnecessarily and the result was disappointing. (Hindsight) I should have elected to pay more and have the Bmw dealership do the install and/or go with a different installer svc. that fully warrants the work done. But, I plan to follow-up with Auto Glass Now and get better solutions than what have been already presented. So far, it has been a lack of accountability from the installer and with the company. The issues should have been acknowledged and/or addressed by now considering that the install took place 2/16/24. But, I am going to be diligent and patient with the process. I believe in being reasonable and fair with these types of transactions. (+/- $1k investment) I look forward to updating this review if, matters are resolved.

avoid Auto Glass Now read all the 1 star reviews showed up late, did not have correct window, did not call to state problem, no call with update I had to call and they are too busy to finish the repair until two weeks from now. terrible customer service use any body but Auto Glass Now

David did a great a great he was quick nice also explained what he did Love it much cheaper than satellite they was great gave me a discount for inconvenience

I filed a glass claim through my… I filed a glass claim through my insurance! I made an appointment and asked the young lady to repeat the address and appointment time. She rushed me off the phone and stated she will send me a text. I did not receive the text until the night before.... when I got to my appointment the store was closed. When i called the store customer service , I stayed on the line for 30 mins and was disconnected, no one ever called me back to reschedule or notified me that my appointment text was wrong. I am so sick of bad customer service!!