Had a claim for a w/s with my insurance… Had a claim for a w/s with my insurance company. Took it there and thought it had to be replaced. They repaired instead with no money out of pocket. They're awesome!

The windshield replacement process… The windshield replacement process started out great. Phone calls were made and returned were polite and professional. There were promises made to deliver exceptional service with the windshield install for a luxury german made vehicle and using original equipment made parts. A senior tech was assigned, but install was rushed unnecessarily and the result was disappointing. (Hindsight) I should have elected to pay more and have the Bmw dealership do the install and/or go with a different installer svc. that fully warrants the work done. But, I plan to follow-up with Auto Glass Now and get better solutions than what have been already presented. So far, it has been a lack of accountability from the installer and with the company. The issues should have been acknowledged and/or addressed by now considering that the install took place 2/16/24. But, I am going to be diligent and patient with the process. I believe in being reasonable and fair with these types of transactions. (+/- $1k investment) I look forward to updating this review if, matters are resolved.

Rock chipped my windshield! :( While out of town over the weekend, a rock hit my windshield and chipped it. I immediately looked online for windshield repair near me. When I called the Carrollton location on Josey Ln, they told me they opened at 8:00 Monday morning and I could just walk in without an appointment. I arrived before 8:00, but they were open and welcomed me in. My car was immediately taken back and the work was completed within 20 minutes. You can't tell I ever had a chip (star) in my windshield! Very friendly service and expert repairs along with quick service made my day! I highly recommend that you use AutoGlassNow! for any windshield repairs or replacement needs you may have.

Got cracked windshield replaced at the… Got cracked windshield replaced at the location on Randall Road in Carpentersville and was happy with the results. Nice friendly people and they do fine work.

UNSKILLED INSTALLERS Installer cracked the corner of the WS and didn't say anything. When I called them, they sent another installer to replace the windshield and he told me that I must have damaged it. This company took over American Mobil Glass, A company that I used for 30+ years. I will never use this company again.