Great Customer Service Purchased some amazing well built items for my MK6 GTi i had some issues with the parts that I had ordered. Upon installation these parts didn’t fit , and after a lot of emails and pictures as I am based in the United Kingdom , the customer service team did their best to help come up with a resolution and will happily recommend and purchase from again. Keep up the great work

Garbage parts Bad customer service Garbage parts. Defective and cheap spoiler. Looks like junk on the vehicle. If your past the return window good luck getting a replacement! Their lifetime warranty program is JOKE. You basically have to pay for the defective part a 2nd time to replace it and all they do when they get the part back is give you a in store credit. I will NEVER USE THIS COMPANY AGAIN!

Great service and fair pricing Great service and fair pricing. Love the lifetime warranty.

Don't rely on ECS Tuning application guide Based upon website guidance, I ordered an auxiliary input wiring harness for my 2003 Mercedes C240. I received it, decided to do some online verification before opening the package. I learned this harness wasn't compatible with my car's wiring. After a lot of hassles I was authorized to return it. I paid shipping both ways for a part incorrect for my car, despite the website claim it would work.

Bought coated rotors that rusted in 6… Bought coated rotors that rusted in 6 months, In order to get a refund I need to purchase another set from them , I told them I would send them back and if they can return my money? Th Amanda there customer service manager, stated the only way is to repurchase again from them and they would issue a credit . There "HOME OF THE LIFETIME REPLACEMENT" IS A COMPLETE SCAM! I'M AFRAID IF I DID SEND THEM BACK I WOULD NEVER SEE MY MONEY OR CREDIT FROM WHAT I'VE BEEN READING ON ALL THESE SITES THEY'RE A FRAUD AND I NEED TO BE STOPPED!