BEWARE!!! Update: 04/05/24 The dispute about the difference got resolved. Thank you! Just be careful, a very SHADY car rental. They prey on their customers, lure them in with their cheap prices and then hit them with hidden fees. They will have you sign several documents with fine prints that will haunt you afterwards. They said I had a scratch on the car above the right tire which was unnoticeable at the time of rental. When I returned the rental a day earlier, I was told I would not get any reimbursements and they had noticed a scratch. This seems a regular practice from Drivo-rent-a-car when reading reviews online. Their insurance company sent an inflated estimate to my insurance company. The scratch could have been buffed which is what my insurance company suggested. But their estimate included changing from the right door to the fender and having the rented car out of commission for 7 days. They milked my insurance company and then billed me the difference my insurance company disputed. No wonder Drivo-rent-a-car has fraudulent charges against them to resolve consumer fraud allegations. Never again will I rent a car again from Drivo-rent-a-car. I learned my lesson. BEWARE and do your homework when renting at Drivo-rent-a-car, check your rental car thoroughly and then jump in to take the risk. Popular travel websites should ban them from their sites because they sell a scam. ACE & FOX operate under Drivo-rent-a-car.

F******G SCAM artists I have had awful experiences.. they are scam/con artists taking advantage of people who don't buy their insurance..they have falsely charged me for existing scratches to the car bumper. Please DO NOT rent a car from Drivo. YOU WILL get an accident report claiming you owe them over 2000 for someone else damage.

When another car renting agency refused… When another car renting agency refused to return my calls and emails I turned to the tried and true. Drivo. For the past two years I've only rented from them at Laguardia and Newark. I've been greeted enthusiastically and assured that my needs would be met. My last rental my plane was late but Shaun at Newark was able to not only to get me a car but an upgrade as well. He remembered to credit my 10% discount and helped load luggage. He also gave a warm welcome on my return. Great customer service.

Worse rental car company in the US Worse rental car company in the US, used many different companies never had a problem, they lie to you in order to make you purchase insurance. When you arrive to pick up the car they make it almost imposible to take the car without paying for insurance 6 days to here back from a manager after several phone calls. Some of their vehicles are old and not well mantained, never renting a car with Drivo,Ace,Fox they are the same company.

Be careful of these guys Be careful of these guys! They can promise you to charge one amount per day for extra zone before you take a car and finally charge much more! I told them about this they said don’t worry, we’ll fix it and they didn’t! I spent more time to come there and try to fix the problem and they said that’s correct! They didn’t give me paper evidence of our agreement! Newer recommend!!!