Wonderful company Wonderful company, produce a great product that they stand behind. Would buy again without hesitation

The instructions were very… The instructions were very unprofessional and unclear, customer service was lacking almost nonexistent, they responded to a couple emails at first when the item was still being manufactured, but have been silent ever since. Customer service is everything, if I have a question about the product or how to install the product after I've spent almost $1000 you would think they would be happy to help. That is not the case. Currently living out my car. And my back has been killing me so I thought this would be the best way to make my sleeping area flat. Currently I am parked in my friends driveway with every piece laid out. Just awaiting customer service to do their job. Will update you when they do

Toyota RAV4, Redwood drawers Unfortunately as much as I wanted to like this company and its product it turned out to be a complete dud! Prior to even placing my order I contacted Wheels & Feels about the lead time on the product as I was anticipating having this product delivered and installed by a certain date. I was given a delivery date of 3-5 days which was just inside my schedule. So I purchased the product on 1/24/24 and the wait started. I received an email saying my order was being processed and I would receive a following email with the tracking info included. A week passes by and no email. I contact them asking them what’s going on and I was assured they would be shipping the product out shortly. Another week passes and I contact them again and told they’re having issues with their supply chain blah blah blah. I demand a refund and I’m then bribed with extra add ons and a partial refund of a measly $30. I again give them the benefit of the doubt and agree. At this point it’s Thursday 2/8/24 2 weeks have passed and they haven’t even shipped. I’m then promised by Anton on the “sales team” that he will personally see my product to UPS to make sure everything was in order and shipped Monday. Welp Monday rolls around and no acceptance by UPS is reported on the tracking info. I wait an extra day to see if it was just on UPS’ side. Nope definitely not the case. I contact them again asking for a refund and I’m told the product is finished and set to be picked up today and the reason being is cause the late notice on me wanting the product carpeted. The box was supposed to be carpeted from the beginning. It’s just excuse after excuse with this company and it seems I’m not the only one with this issue as I’ve read on multiple platforms others experiencing the same. Such a shame cause I wanted this to workout for my application. This company needs to get their website, customer service/support, and communication skills in order or they’ll be going down very quickly. I truly hope they update their website to reflect lead times, carpeting colors and other features so the customers will have a better buying experience.

Andrei did an amazing job on my RAV4… Andrei did an amazing job on my RAV4 organizer, and I love how he lined the organizer to match the rest of my interior as well. I highly recommend this business!

Great customer service Great customer service! I love my rav4 drawer system. Just make sure to use your own tool for installation.