Horrible phone service Horrible phone service. I've been hung up on 3 times. Poor phone connection. Hard to contact company. Won't return calls or emails. What happens if I had a warranty issue. Not Good guys. Finally got a transmission ready to order. Guy said he would send invoice so I can pay for transmission and get it ordered. 3 days later no email. Yes. Checked spam and junk files. Nothing zip. Called back. After 3rd try got a hold of a lady who said she'd tell the guy to send my invoice. Gave my email address again. 2 days later still nothing. I ended up going to monster transmissions. I'd advise checking out monster transmissions. By far better customer experience hands down.

In One Word,....Fantastic! In One Word,....Fantastic! Very pleased with the transmission and torque converter I purchased for my 1990 Ford Bronco. Sales was friendly and very helpful to make sure I got exactly what I needed. Shipping & core return was so easy, It could not be easier & was better than I expected. I strongly recommend Best Buy Transmission for anyone looking to buy a replacement transmission.

Transmission was received when … Transmission was received when expected. Replaced an E40D transmission that had over 287,000 miles. The BestBuy transmission is working great!! No issues what so ever. Only thing I thought I was getting a transmission from Florida and it actually came from Wisconsin. I picked it up from FedEx and returning the old was a breeze. Overall, very happy with this purchase!!!

Ford 2004 2 wd drive Explorer Ford 2004 2 wd drive Explorer. Rebuilt transmission with two different shops for $5,000. Both failed. Ordered BestBuy remanufactured transmission for $2,300. Paid another mechanic $800 to install. Transmission from BestBuy arrived in 5 days. So far, after only 1,000 miles all is great. Lesson learned? Never goto a transmission shop who rebuilds transmissions. They only replace parts they think need replacement (to save them money, not you). BestBuy replaces all parts with either OEM or improved parts and cover with an excellent warranty. As stated, after 1,000 miles, all is great. Highly recommend!

Outstanding service and product Outstanding service and product. I did a lot of research before purchasing my re-manufactured 4l60E transmission from Best Buy. They were a bit more expensive than some, but the 5yr warranty and the simplicity of the purchasing process won me over. Transmission came faster than promised, and when the job was done the old one was picked up the same day I notified them. Transmission fits and works perfectly. Would buy from them again.