Alia khan
GBGreat experience Great experience. Driver showed up on time. I am very grateful to have an amazing service by empire limousine.
Stella Zaine Musicha
GBWe were promised bottomless champagne… We were promised bottomless champagne but inly to get 2 bottles of which one of them was given to us after we asked and driver had it in the front sit. We were promised birthday banners and red carpet for photo shoot,but the driver said because it was raining and also that the carpet was dirty therefore we shouldn't bother.Very disappointed with this,as my highlight for the whole booking was the red carpet and shoot.
Charles Batikha
GBThey botched my brothers funeral We hired this service for my 28 year old brother’s funeral. They were to pick us up at 8:30am and we had a few destinations. At 8:35am I called asking for a status update and was told I would be called right back. 10 minutes later I decide to call back and was told the driver is stuck in traffic. I told the dispatcher that we are already late to the funeral and to have the limo meet us at church to continue our trip from there. The limo never showed up even at the church to continue our trip. They completely botched my brothers funeral. When I called to ask for a refund it was admitted to me the driver was not in traffic he had overslept. Horrible customer service. If I had not called I would still be waiting for the limo. On top of it they lied the whole way through.
Brian Brooks
GBAbsolutely worst service in the world… Absolutely worst service in the world driver left us at Pine knob and driver was driving erratic not only would I never use this company again but I am filing a small claims lawsuit again the company and the driver run as fast as you can form this company 💯💯💯💪
Amanda Guariglia
GBWhat a great experience! What a great experience Empire Limousine provided for us! The driver was very respectful and brought us to our destination safely. 10/10 would recommend! Will definitely be booking with them again!