The vehicle was shipped without all the… The vehicle was shipped without all the features I ordered so delivery was delayed over a week while the right parts were shipped and installed. This was the hand controls for the wheelchair vehicle. The paperwork for me to register the vehicle in CA wasn't sent to me until 3 days before the temporary registration expired. When I did go to register it at DMV I was told I needed a smog certificate because it was from out of state. I'm sure you must have known this as this is not the first vehicle you've sold in CA and it would have saved me time and two trips and waits at DMV if I had known I needed it before going to DMV.

I Purchased a rollex Van online From… I Purchased a rollex Van online From accross the country , Paid a delivery fee to get it here, because I was told that if I need service on the Van that they would send someone out to take care of the issue. That is what made the sale . Now one year in I have a problem with the van , and I am told "Not our problem, see a dodge dealer '' Of course I am in a wheel chair and I cannot get a ride back home unless my wife throws me in the back seat (really not feasible) I would have been better off going to my local : Moblity Works Vans they will come out and get your van and get it repaired then bring it back to you . ROLLX Van Will tell you "Not Our Problem"

The scheduling person messed up and… The scheduling person messed up and gave me the wrong date. I lost a days activity waiting for the van. It actually arrived on the original schedule date. The delivery person was unfamiliar with the front license plates for the front and consequently drill through my front cowling on the vehicle he put two holes in it that I fully expect Rollx to repair and paint when I’m over there to get my tiedown for my wheelchair installed.

The conversion of my 2017 Chrysler … The conversion of my 2017 Chrysler Pacifica is second to none. But I enjoyed the Town-and-Country vans I had in the past I didn't give a second thought when I was told they have dropped the line and are focusing on the Pacifica. Unfortunately I now have a smaller van without cup holders,rear seats that won't lay flat, no spare tire/jack/tire wrench, and all the niceties the TNC had are extra or just not available. Rollx did everything they could to improve the Pacifica (like designing front cup holders) but the Pacifica can't hold a candle to what we had before. Rollx did their normal Awesome job. Thank you guys!

RollX is the best choice in accessible vehicle modifications We have had several experiences with all the major accessible van manufacturers and sometimes with custom modifications come some problems that take time to work through, while not ideal during this period working out bugs in Braun, VMI, and RollX conversions, the final product that RollX produces is a solid one unmatched with some important features that other van companies do not offer. Rollx Vans is the only company to provide a full unobstructed exit full power in floor conversion with the option to retain OEM comfortable middle row seating on removable bases allowing for the most passengers (7) 6 seated passengers plus a wheel chair. Also they retain the OEM dual dampening suspension which allows for much smoother better handling ride. RollX does most of what the customer asks for including custom lighting, paint and body protection. They also retain the factory OEM towing package allowing for hitch small trailer towing and hitch implements like bike rack, hitch mounted luggage carrier, and hitch mounted ATV or mower carrier. Most of all RollX is a group of friendly people who always understanding and they're to help, especially the service department manager Becky and our local techs Alex and Brian. This is why we chose RollX after owning and using BraunAbility Sienna for 10 years and VMI conversions. There are a couple innovative features that VMI has done including the side audible warning system for if people block access. If RollX could provide a AWD hybrid option with integrated system that works through OEM keyFOB, it would be the perfect solution. How they are now, they are still the best choice always innovating and standing behind their products. Thank you RollX family!