The vehicle was shipped without all the… The vehicle was shipped without all the features I ordered so delivery was delayed over a week while the right parts were shipped and installed. This was the hand controls for the wheelchair vehicle. The paperwork for me to register the vehicle in CA wasn't sent to me until 3 days before the temporary registration expired. When I did go to register it at DMV I was told I needed a smog certificate because it was from out of state. I'm sure you must have known this as this is not the first vehicle you've sold in CA and it would have saved me time and two trips and waits at DMV if I had known I needed it before going to DMV.

I received a 2017 Honda van that I was … I received a 2017 Honda van that I was not able to use, couldn't transfer to the passenger seat or use the tri-peg spinner to drive it. And I am still dealing with other issues with this van since I received it three weeks ago.

This is a great place This is a great place, the shop is something to see. Rollx goes the extra mile to test the vans and work with manufacturers to keep factory warranty. I only had 2 small issues, wanting to put a trailer hitch on and the factory hitch is the only one that fits, would of been nice to know before making my appointment. Side door was not closing, found the trim is loose and needs to be hit back into place couple times a week. Otherwise it has been a great place to do business with.

Purchased a RollX conversion van Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure. Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate. There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment. The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint. I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues. The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.

I've been using Rollx since 2006 I've been using Rollx since 2006 (five different vans). The process is pretty simple. They're easy to get a hold of if you have any questions and they'll come to your location if you have any ramp issues. I did have issues with a full size Chevy van, but most of it was manufacture related. If anyone is looking for an accessible vehicle, call Rocky!