Misleading delivery times Misleading delivery times! Asks on the website to ensure that someone will be at home to sign for the parcel, which is somewhat normal. What isn't normal is the 1-2 days delivery actually meaning 4+ days and the customer service lady talking down to you like your an idiot for booking time off work for a delivery that hasn't even left the warehouse. Just poor communication. Also having worked in fulfilment it's strange to see a company in 2022 not be able to dispatch a product next working day.

Sent a request for some product… Sent a request for some product information via the online form. 2 weeks later nothing. I’ve bought 2 dog guards - both excellent, but not sure why a simple request for information couldn’t be picked up.

I have purchased a Travall Guard pack… I have purchased a Travall Guard pack for a Toyota Corolla Touring Sports (2023 model). The products are very solid, very well designed and adapted to my car. Furthermore the delivey was very fast (3 days, France). My dog now feels very comfortable in my vehicle.

No customer service AT ALL UPDATE: I did finally reach someone via their phone number when I called early in the morning. They sent me a return label. No one reached out to me though as their response states. Their cargo barrier that is supposed to fit the Mercedes GLS450 (2019) doesn’t. But instead of answering their phone or emails they request before you return something, they completely ignore. I loved my Travall for my Jeep, but because customer service is non-existent, BEWARE

I probably had bought about 6 other dog… I probably had bought about 6 other dog barriers before I came across Travall, and I am so glad I did! I was reluctant at first to pay the extra money, but it is totally worth it. I love the way it is made specifically for my car and I never have to worry about my dogs knocking it over. It also doesn’t leave marks on the roof of my car like so many barriers do. I would recommend to anyone and wish I would have spent the extra money sooner instead of buying several less expensive versions that total way more than if I had just invested in the first place!