Our driver James Chatman was so… Our driver James Chatman was so wonderful and made our special evening very lovely. All customer service aspects were excellent. The limo bus shocks were a little bit bumpy but probably because the streets of Houston are so bad! I would recommend Sam's for limo service.

Sam's Limo did an excellent job for my daughter's winter formal group Sam's Limo did an excellent job for my daughter's winter formal event. The driver (I can't remember his name) was so professional and on top of every detail. He arrived on time for the pickup and even helped remind us that we would be late for our dinner reservations if we did not leave soon. The stretch Escalade was clean and everything worked. Ben was very efficient at booking and following up with me before the event. Everything was as promised and the driver great service made it even better. I would definitely recommend Sam's Limo service.

UNPROFESSIONAL SCAM COMPANY This POS company is a contractor for Greyhound (another POS company) where the driver abandoned passengers 1hr into the trip and left them stranded at a truck stop an hr away from Dallas. The driver pulled over and had police escort everyone off the bus. The driver is allowed to get away with this because of Greyhound's unlawful refund policy. Once you board the bus, the ticket is considered actioned even if the driver doesn't complete the trip! Tried calling this unprofessional company to report the driver, to only have the trashy receptionist hang up. DO NOT USE THIS COMPANY OR GREYHOUND

Friendly efficient service. Friendly, efficient service. Driver arrived ahead of schedule and was very friendly and helpful. The only thing keeping them from 5 stars was that the driver started off in the wrong direction. After we got that corrected, the trip was perfect.

I was very disappointed with my… I was very disappointed with my service. The air conditioning didn’t work, going from cool to very hot every few minutes. We were all sweating the entire time and it was a hot Houston summer day so it’s as miserable. I finally called and they switch our bus for the last 15 minutes (our ride home). Our driver was nice but didn’t know how to work the blue tooth for music or try and fix or call about the air. We also had the wrong size bus. I ordered the 22 passenger but and they sent the 18 passenger bus. I have called two times to discuss my experience and no one has returned my call. I have used many different services in the past but my daughter found this bus online and wanted to try Sams. I will never use Sams Limo again and will never recommend them to a friend.