I've had nothing but excellent things to say I've had nothing but excellent things to say about this system. My remote just recently took a crap & I called support & they had a brand new one in no time. I love companies who have excellent customer service when it comes to making things right. The product itself is amazing & the best system there is.There are so many options & upgrades. I'm not being told to say this in any fashion. Real talk, it's impossible to not be completely satisfied with this product.

Two calls, both great service!! I've called twice and received quick and great service. Really like these folks. Best customer service experience ever. And a particular applause for technical people being generous and patient... it's a rare thing.

T13 Pro not what I expected I bought the T13 Pro thinking that the features that were advertised, (Proximity lock, Drive lock & Auto lock) in addition to the remote start & alarm would be included and work. None of the features work other than the remote start & alarm, which could have been purchased as a different bundle at a much lower price. Compustar says the additional features only work with “compatible” vehicles. I have a newer model 5th Gen 4Runner, which from what I now understand is not compatible. I basically paid a lot of extra money just for the LCD remote.

I enjoy all the features that came with… I enjoy all the features that came with my package im able to see where my car is at given minute, and its exact. Plus the battery gauge is very helpful. I just wish it didn't cost extra to get extra features like for my windows to roll down. I paid close to 2,000 for my package you would think it came with everything for that price. That does include installation soo...

Doesn't work as expected Well, the unlock feature when you approach your vehicle is hit or miss. I thought it was because my key fob needed a charge, so I charged it and the problem still happened. Super disappointed that such an expensive system doesn't work reliably. Makes me question my entire purchase as well as the work integrity from Car Toys.