Great Customer Service My experience at AutoLenders was really great. My salesman Jeff was so patient, kind, and understanding. He helped me find my car which I bought the same day. I really recommend this auto dealer.

Excellent customer service. The salesperson was friendly and helpful, the dealership has clean and quality cars and well serviced.

Worst experience from a service department Subject: Urgent Complaint Regarding Service Experience at Auto Lenders Fairless Hills, PA Dear Auto Lenders Corporate Team, I am writing to bring to your attention a deeply concerning experience my husband and I had at your Fairless Hills, PA location regarding the service department. We recently purchased a used car from Auto Lenders and needed to return for a state inspection. During this visit, we highlighted on the form that the vehicle pulsates violently when slowing down at highway speeds, a common symptom of warped brake rotors. Regrettably, the service department dismissed our concern, attributing the issue solely to the brake pads, which they replaced. Despite their efforts, the car still pulsates violently at highway speeds, indicating that the root cause lies beyond the brake pads. My husband, a seasoned mechanic of over 15 years, is certain that the brake pads are not the source of the problem. We have attempted to escalate this matter to the manager of the Fairless Hills location to seek a resolution, but have been met with an alarming lack of response and accountability. This prolonged lack of attention and unresolved issue has left us gravely disappointed in the service provided by Auto Lenders. As first-time customers, this experience has undoubtedly tarnished our perception of Auto Lenders. The disregard for our concerns and the failed attempts to address the underlying problem have left us questioning the integrity of your service department and the overall quality of your offerings. We urge you to investigate this matter promptly and provide us with a satisfactory resolution to rectify the ongoing issue with our vehicle. Additionally, we hope that steps will be taken to prevent similar lapses in customer service and technical expertise in the future. Thank you for your attention to this matter. We look forward to your prompt response and a swift resolution.

Auto lenders get 10/10 Auto lenders get 10/10! Juan Gonzalez was my sales guy! He was amazing he took all the stress out of buying a car! Thank u Juan. Everyone was so nice! Juan asked me perfect questions to figure out what to show me and let me tell u he nailed it! He’s knowledgeable, kind, and understanding. Auto Lenders have an amazing team over there! Thank u from the bottom of my heart ❤️ Juan and everyone at auto Lenders! If u need a car, truck, suv, then this is the place to go! No hassle. It was great!

Great service Great service. Jeff was informative, attentive and kind. The negotiation with his “boss” felt condescending and rude. We got to the place I was comfortable, but I felt put off. This was my second purchase at AL Turnersville. I’m disappointed in the overall experience