Excellent service Excellent service. I have 2 cars more than 21 years old. Trying to get parts is difficult & other companies have sent me substitute parts that I had to return. Auto parts fair got it right the 1st time. Part came quickly & fit perfectly. I will be placing more orders in the future and telling everyone about the great service. See u soon.

Mercury Grand Marquis rear tail light. Item received was the wrong one for a 1999 Mercury Grand Marquis GS driver side rear tail light even though item was described correctly. Item received was either for a different model year or an LS model. When I called customer service they interrogated me like I didn't know the difference. When I said I needed to return the wrong tail light they continued to quiz me until I insisted I wanted to return it since it wasn't correct. I returned it to the address they gave me the same day, 6/13, but have yet to receive any confirmation or credit for the returned item. Stock # B181784957N, Invoice # 96512388, PO # L168BVTW. Unfortunately I did not get an RMA#. John

A used Smart car hood A Smart car hood was advertised sale for $113.50 used and to include free shipping from Phoenix, AZ. I live in Texas and received a notice they were unable to ship and cancelled the order. I was told the part was fragile and they could not send it through their parts network either for a local pick near my home. Very disappointed since I purchased a similar used Smart car part from California without any issues.

This company is indicative of customer service in the internet age Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.

90% savings I had the ABS pump and module go on my 2009 Mercury Malon. This repair would cost close to $1,000 at the dealer or repair shop. I purchased a used unit from parts fair and my total cost for the repair was less than $100. Saving almost 90% was unbelievable. I will positively use parts fair in the future and refer all my friends.