Consumer
GBAmazing customer service I ordered from Wiper Blades as they had an amazing line of wipers. I’m tired of buying junk around town. To my disappointment when my package arrived the box had been damaged and it looked like UPS had chewed on it. I had one missing wiper and one still in the box. UPS takes pictures on doorsteps and I had taken pictures too. I had called wiper blades and did not get ahold of anyone. I left a message as they say “we will get back to you within 24 hours.” We all know how this goes. By the morning when I woke up a customer service rep emailed me and asked for pics so they could file a claim and get me a replacement. Within the time of my email they had already shipped me a new one. Amazing customer service, great company and needless to say I will be back when I need more wipers. Thank you!!!!
Sharon Vaught
GBNo more streaks I was so impressed to know that this vendor wants the customer to be completely satisfied with the purchase! And how many other vendors actually make sure that you know how they attach to the vehicle! That's consideration to detail!!
Schoenrock
GBTerrible customer service and responsiveness Wipers did not fit, tried calling to get help, no one available to answer questions, you are directed to leave a message. Nothing. Sent email. No response. Tried calling again and am awaiting a response. Also emailed again. Terrible customer service. Better hope what they send works, because if it doesn't, there is not much there in the way of support.
William Fricovsky
GBYour one stop online store! I was very pleased with the navigation of the website making it so easy to find exactly what I was looking for. The Trico/Wiper-Blades that I bought for my 2002 Ford Explorer-Sport are of top superior quality. Thanks!
James Carter
GBIt was a great first experience It was a great first experience with Wiper Blades USA. The web site was unusually easy to navigate through. Went right to the correct wiper for my vehicle. A few quick checks of other sites showed they had the lowest price for ones I wanted. I placed the order with free shipping and it said delivery would be in 4 to 5 days. Well they shipped that afternoon and arrived on my porch 2 days later. Couldn't be happier with their shipping department. Installation instructions were very easy to follow and accurate. They snapped right on; less then one minute to replace both wipers. The next time i need wipers I'll come here first.