I can’t believe how quickly I received… I can’t believe how quickly I received it. Everything needed for the baseplate install and electrical wiring was packed in a separate box, baseplate and tow bar each in another box, now all I need is the RV back from service! Great job!!

Fabulous hitch This hitch is so sturdy and pretty easy to put together. We loaded up our tandem for a very long trip over 4 wheel drive roads. I am so impressed. I also asked a question for customer support and they responded immediately. This company is one of the few that feel that good customer service is a priority.

When I purchased items (10/1/2020) When I purchased items (10/1/2020), they were backordered. Heard nothing until I called HitchSource (10/16/2020). Customer service was steller, got right back to me and said manufacturer would ship following week, they did on 10/22/2020. Can't fault HitchSource because manufacturer backorders items.

no longer available but in stock? Made my order, payed for my order, waited for shipping info, found out the product was no longer available. How do you report in stock, sell and charge for a product that is not even produced any more? Money was eventually refunded but...

HitchSource came through, however … This is a difficult time to order anything related to outdoor recreation. I went through several weeks of not being able to get my hitch. HitchSource came through! Yay! However, I do have some issues. They don't answer their email or their voice mail and all they'll tell you is that a shipping label has been created, not that it has shipped — which is exactly what you hear from a retailer who doesn't have inventory and can't get inventory and can't get a response from the drop ship distributor. They all drop ship. In my experience, I thought I'd moved on to the next loser. Then the hitch showed up. Surprise!