I ordered a difficult to find hitch for… I ordered a difficult to find hitch for my old Jaguar. The folks at hitchsource did an amazing job of getting the hitch to me with all the parts I needed. I was very impressed with their 'after the sale' attention and focus to get this right, on such a small one hitch purchase. All parts and pieces were there with excellent, easy to follow instructions. When a company has representatives that care that much, it deserves attention and accolades. The install was as described, it looks beautiful, well hidden and very functional. Grateful to have found this awesome company. And my sweet ol' Jag can now haul bicycles on a rack and even tow should I ever need to.

Toby was a great help finding the parts… Toby was a great help finding the parts that I needed and the prices were excellent. He explained that one of the parts was backorder but I ordered it anyway. I found the part available elsewhere, and since my trip is quickly approaching, I canceled the order. My refund was issued the next morning. Great company , prices and employees!

When I purchased items (10/1/2020) When I purchased items (10/1/2020), they were backordered. Heard nothing until I called HitchSource (10/16/2020). Customer service was steller, got right back to me and said manufacturer would ship following week, they did on 10/22/2020. Can't fault HitchSource because manufacturer backorders items.

I can’t believe how quickly I received… I can’t believe how quickly I received it. Everything needed for the baseplate install and electrical wiring was packed in a separate box, baseplate and tow bar each in another box, now all I need is the RV back from service! Great job!!

Excellent customer service Excellent customer service. Great follow up. Pleasant helpful phone staff. Rapid delivery and product as described. I do wish the install instructions were more thorough but we figured it out. Thanks again