Buyer
GBBuyer beware You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.
Hench
GBFantastic Company, fantastic prices Was a little apprehensive because of the "call is for a price" way of doing business. But I texted them, they sent me a price for the tonneau cover I wanted and it was $300 cheaper than I had been quoted or found on other sites. It also had free shipping and no sales tax outside Arizona. So, long story short, I bought a Retrax bed cover from them. It arrived within a week bia FedEx and I installed it in about 35 minutes. Everything was great from the price, to the customer service, to the constant order updates and the cover arrived in perfect condition. Super happy.
Eric Hinds
GBAuthentic and Awesome Experience 2020 Toyota Tundra Platinum Crewmax with bedrail system. Customer Service was great but mostly the price was unbeatable. The item arrived via Fedex with zero damage and within 4 days of ordering. I ordered 2 covers from both of my trucks. I was worried for sure based upon other reviews and comments. Rest be assured my experience was real and great. Thank you JC again.
EGinSA
GBIt's all about the service It's all about the service. Anyone can sell you something but when you need service that's where the real stars shine. Tonneaucovered.com has come through for me each time I've need product support after the sell. Katleen has been the "shining star", she responds promptly and follows through with what she says. Every customer service dept. needs a Katleen. Thanks for your support
DanMc
GBAwsome Customer Service (and prices) I was shopping for a RetraxPRO XR cover. I got excellent response and the lowest price (by hundreds) from TonneauCovered right off the bat. The delivery was quick, unfortunately one of the rails was damaged during shipment. I reported it on a Saturday and to my surprise received a response that same day. I needed a replacement rail quickly since I needed the tonneau installed for an upcoming trip. I received another complete set of rails and clamps within days. I installed the cover myself and am VERY happy with the product. TonneauCovered was a pleasure to deal with and I highly recommend them for your truck accessory needs.