North phx location jeff & chris have… North phx location jeff & chris have truly made all the difference in my world of breathalyzer and when i was down and felt like nothing could go right or i was doomed they made extra effort and worked with me when i didnt think i had anyone and made me really believe that Monotech really is a company that cares not just a Huge conglomerate that can not do anything or work with you. If you choose quick start choose this office! I halfway like people again because of them , thank you guys your kindness and Humility shows & is truly refreshing! -Trevin

I am just trying to get a release form… I am just trying to get a release form that shows I had an interlock device for 2 years and taken off. I didn't know it would be impossible. I can't get my license until getting this information. Only one that has it I can't get it from. *(Update)---- This review is specifically for Scarlett who called me not only once but twice right away. She is humanized this whole situation. The company had a merge. I am assuming she is part of the new merge. Solely based on her professionalism and immediate response to resolve this situation after being at the end of my rope

Bernadette Clements was totally… Bernadette Clements was totally helpful! Some of the other customer reps were very misleading or just plain unhelpful. Bernadette had a very clear speaking voice and seemed she knew exactly what i needed. She would make a great teacher for some of the other customer reps. Also a shout out to the Scottsdale Team @ Kerry's Airpark Auto Service. they were fast, efficient, and most helpful

Kiran…The Best REPRESENTATIVE EVER! Kiran is absolutely the BEST CUSTOMER SERVICE REP I HAVE EVER HAD! I have been a long time Quick Start Customer and as a direct result of my experience with Kiran this am I will be recommending Quick Start Life Safer to everyone in my recovery community that needs an interlock device. Her professionalism and efficiency was off the scale THE BEST EVER! If she is not already a supervisor she should be! Her methods on the phone were super efficient. Her voice tones were compassionate yet professional. She started my morning off perfectly! Thank you Kiran for being so kind! It goes a long way!

There was a lot of confusion about… There was a lot of confusion about pricing between QuickStart and the actual place that installed the gadget. On the phone with quick start customer service rep helped me to understand a lot. However numbers were different between the two. Also, quick start says to get the gadget recalibrated every 3 months but their 3rd party install partners are saying every month. I will say that every time I called the Quick start they answered and were very nice, knew who I was, and did their best! If quick start and their 3rd party partners were on the same page things would have been smoother with no problems at all.