Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.

Efficient Check in/Check out The staff at Enterprise in Myrtle Beach were extremely helpful and knowledgeable. The process was quick and easy.

A very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.

Mini Cobriolet It is very hot in Lanzarote. The roads are long and spectacular mountains and landscapes. With the cabriolet, you get the best experience of the surroundings. I am delighted with my rental car. It was a very glamorous experience of the car.

Good Service but review your Billing Great service, very helpful staff. Make sure you review your billing as we were charged for fuel even though the vehicle was returned with a full tank. I have contacted Enterprise and was told 3 business days for review.