Diana Ivanova
GBBestiale Review Having moved to the area recently from the east coast, I needed to find a reliable shop that I could trust with my Audi A4. Grigor, the owner, serviced my vehicle and I honestly could not have been happier. I got an oil separator replacement, brake fluid change, all filters and belts replaced and full scheduled maintenance as recommended by Audi.He is very knowledgeable, patient with any questions you may have, very thorough in his explanation of all of the repairs and modifications, and the end cost was extremely reasonable. My car was running much more smoothly, and felt like brand new again. Echoing some of the other reviews on this page, you will not be disappointed!
Sandra Winn
GBDetailed, Knowledgable, Honest So happy! Grigor is knowledgeable, kind, professional, communicates, listens, and treats your car like it's his baby. I came here initially for an inspection on my RS3 AFTER a Premium Luxury car shop took it on a joyride with a flat tire caught on dashcam. While I was talking to Grigor, I was impressed with his knowledge of cars and performance vehicles. It's extremely difficult to find a competent, kind, honest mechanic. Let alone a true car enthusiast. I had the right front wheel and suspension checked for damage as well as the 20k Audi factory maintenance including engine oil and filter change, dust and pollen filter change and all factory specified lubrications and checks with genuine/OE Audi parts for my 2018 Audi RS3. I am extremely impressed. The shop may not have all the expensive equipment, heck it doesn't even have a lift. But...as someone who also works on cars and helicopters, it's more about knowledge, details, and tender care. It's like surfing, you can have all the top equipment and gear, but if you can't swim, you can't surf. These guys...they are like the ski bum...average board, duck taped gear, but give them snow and a mountain and they will tear it up. Dedication and hard work...skills. Price: WAY better than BH Audi Service by almost $400+ on a 20K service. Report: Extremely detailed. They found warranty problems the Audi Service dept. didn't find 6 months ago on the 10K Service. They even ranked the problems based on severity and urgency. I was able to take that report to get my warranty serviced at Audi. Stuff Audi didn't tell me about. Customer Service: No fancy couch or lounge, BUT first-rate service in customer respect and care. They listen and share ideas and thoughts with you. They are friendly and professional. Communicated everything important. Speedy and efficient. Overall, Grigor treats your car like his baby.
John
GBAttention to detail matters Grigor is one of the nicest mechanic and shop owners I have come across! Being new to the Audi world, I wanted to find someone who specializes in them and I truly found a gem at Bestiale. Not only did Grigor squeeze me in before closing time Saturday, but he offered 20% off my first service. I could tell that Grigor was very passionate about what he does and his attention to detail while working on my 2010 Audi S5 was very impressive. I wanted to get a second set of eyes on it and see if there were any repairs that needed immediate attention. Grigor did a thorough inspection and gave me a detailed report of his findings. It's this attention to detail that gets customers to return and I truly appreciate how welcoming and kind Grigor was as I had a ton of questions to ask! I will be returning for future maintenance services as well as aftermarket installations. A+++ service at Bestiale!
Ares Four
GBBestiale is a great shop!! Bestiale opened last year and I had the pleasure of coming in for my 75k mile maintenance, including oil change, as well as replacing all brake pads and a brake fluid flush. Grigor, owner and tech, did a VERY thorough job with my Audi RS4 -- walking me through everything in great detail. Grigor is very experienced, honest, and courteous. He even took care of other little things like my faulty tail lights. One very nice bonus was being able to use the S4 loaner -- made the process very painless. Don't hesitate to take your vehicle in for any service or upgrades...you're in great hands!
Rustie
GBI had the 60k/6th year maintenance… I had the 60k/6th year maintenance including engine oil and filter replacement, all factory checks, air filter, dust and pollen filter, spark plugs, brake fluid replacement and front and rear wiper blades with high quality OE and OEM VW parts on my 2013 VW GTI. Grigor and Iliyana are the best!