Natalie S Massey
GBGreat service and communication about … Great service and communication about costs. Bestiale was a friend's referral, so I was trusting that it would work out- it did. I had Bestiale do the 65k factory scheduled maintenance according to Audi’s specifications on my 2011 Audi A5 2.0 Quattro. The quote from the Audi dealership was double the price and I did not feel very comfortable with the staff at the dealership. They gave me the impression they didnt care if I went with them or not. I am very glad I went with Bestiale. They offered a pick up and drop off service for my location- which was an added bonus for me. They were pleasant and genuinely friendly. They gave me an overview of other maintenance on a timeline indicating immediate attention or could wait. This honesty and non-pressure is why among other reasons I will take my Audi back to Bestiale. Thank you.
Victor
GBExtremely friendly, professional car guru in Culver City I took in my Golf TDI to Grigor with very specific needs. VW was buying back my vehicle but I had to return it in running condition, unfortunately the car had a catastrophic break-down the day before I had my appointment to return it. Grigor took his time to understand my exact requirements (bare minimum to get it running) and helped me find cost savings at every possible decision point. He was very detailed in outlining all the options with clear estimates for each. Overall I would highly recommend contacting Grigor if you're looking for a reliable, reasonable, and highly proficient mechanic!
K Gordon
GBCarbon cleaning I had a carbon cleaning oil separator & injectors replacement, and engine oil/filter change on my Audi Q5 using original Audi parts. BESTIALE provided excellent customer service.
Elaine
GBI cannot express enough how awesome … I cannot express enough how awesome Bestiale was to work with! My car died out of the blue a 6 pm on National Blvd on a weekday. I immediately pull over, google VW repair shop and found these guys. Gave them a call and Grigor was nothing buy friendly, welcoming and professional. He met my tow guy at 10 PM (!!!!) to receive my car. The next day I received a call from him by noon with a detailed explanation of what was wrong with my car. He had already sent me a super detailed list of everything the car needs and priorities of each. I was not only blown away but the level of attention to my car, me as a customer, but the email he sent me with everything broken down. Mechanics are rarely professional, nevermind email savvy, detailed, diligent and focused! WOW!!!!! Grigor helped me set up a plan for my 2002 VW Cabrio in order of importance. I can't tell you enough how great this experience was and wish I could give 10 stars! As long as I'm in LA, he WILL BY MECHANIC! Thanks Bestiale for the best auto experience ever and going ABOVE AND BEYOND FOR YOUR CUSTOMERS!!!!!! Service included camshaft sensor, distributor, ABS and wheel speed sensor diagnostics, oil change, brake fluid change, tires replaced, and air bag system sensor diagnostics.
Bryson
GBYour new mechanic I recently got some major work done on my car at Bestiale. Grigor, the owner, even found a broken valve spring that the techs at Audi had missed. Grigor is extremely passionate about working on these German beauties. His attention to detail was beyond anything I have seen since getting out of the military. He also has integrity, which to me is the most valuable quality in a person. I will be a lifelong customer.