Gayle-Los Angeles,CA
GBThe best...no competition..is Bestiale. I bought my first used car a year ago, an Audi A4 Cab. The previous owner did not take care of it as well as they should have, so took it to Bestiale, which received rave reviews on yelp. I am very particular about my cars, having owned a number of new Porsches. Grigor is as passionate and particular as i am (maybe even more so) and it a delight to work with. The prices are a fraction of dealer prices, and the work is always perfect. Plus they are the nicest people with outstanding service. I'm a Bestiale lifer!
Natalie S Massey
GBGreat service and communication about … Great service and communication about costs. Bestiale was a friend's referral, so I was trusting that it would work out- it did. I had Bestiale do the 65k factory scheduled maintenance according to Audi’s specifications on my 2011 Audi A5 2.0 Quattro. The quote from the Audi dealership was double the price and I did not feel very comfortable with the staff at the dealership. They gave me the impression they didnt care if I went with them or not. I am very glad I went with Bestiale. They offered a pick up and drop off service for my location- which was an added bonus for me. They were pleasant and genuinely friendly. They gave me an overview of other maintenance on a timeline indicating immediate attention or could wait. This honesty and non-pressure is why among other reasons I will take my Audi back to Bestiale. Thank you.
Bryson
GBYour new mechanic I recently got some major work done on my car at Bestiale. Grigor, the owner, even found a broken valve spring that the techs at Audi had missed. Grigor is extremely passionate about working on these German beauties. His attention to detail was beyond anything I have seen since getting out of the military. He also has integrity, which to me is the most valuable quality in a person. I will be a lifelong customer.
Sandra Winn
GBDetailed, Knowledgable, Honest So happy! Grigor is knowledgeable, kind, professional, communicates, listens, and treats your car like it's his baby. I came here initially for an inspection on my RS3 AFTER a Premium Luxury car shop took it on a joyride with a flat tire caught on dashcam. While I was talking to Grigor, I was impressed with his knowledge of cars and performance vehicles. It's extremely difficult to find a competent, kind, honest mechanic. Let alone a true car enthusiast. I had the right front wheel and suspension checked for damage as well as the 20k Audi factory maintenance including engine oil and filter change, dust and pollen filter change and all factory specified lubrications and checks with genuine/OE Audi parts for my 2018 Audi RS3. I am extremely impressed. The shop may not have all the expensive equipment, heck it doesn't even have a lift. But...as someone who also works on cars and helicopters, it's more about knowledge, details, and tender care. It's like surfing, you can have all the top equipment and gear, but if you can't swim, you can't surf. These guys...they are like the ski bum...average board, duck taped gear, but give them snow and a mountain and they will tear it up. Dedication and hard work...skills. Price: WAY better than BH Audi Service by almost $400+ on a 20K service. Report: Extremely detailed. They found warranty problems the Audi Service dept. didn't find 6 months ago on the 10K Service. They even ranked the problems based on severity and urgency. I was able to take that report to get my warranty serviced at Audi. Stuff Audi didn't tell me about. Customer Service: No fancy couch or lounge, BUT first-rate service in customer respect and care. They listen and share ideas and thoughts with you. They are friendly and professional. Communicated everything important. Speedy and efficient. Overall, Grigor treats your car like his baby.
Diana Ivanova
GBBestiale Review Having moved to the area recently from the east coast, I needed to find a reliable shop that I could trust with my Audi A4. Grigor, the owner, serviced my vehicle and I honestly could not have been happier. I got an oil separator replacement, brake fluid change, all filters and belts replaced and full scheduled maintenance as recommended by Audi.He is very knowledgeable, patient with any questions you may have, very thorough in his explanation of all of the repairs and modifications, and the end cost was extremely reasonable. My car was running much more smoothly, and felt like brand new again. Echoing some of the other reviews on this page, you will not be disappointed!