Alan was awesome Alan was awesome! I had issues getting this file from 3 other companies and also obtained a corrupt file here as well but unlike the other companies, Alan responded and provided me with the file needed. He also sent the extra mile to put the file in. Pdf format which I really wanted anyway!!! Will be purchasing more in about 2 weeks! Thanks Alan, Joshe Martin

Alan at FactoryManuals.net is legit Alan at FactoryManuals.net is legit. For a very reasonable price I received a PDF with over 7000 pages for a generic model applicable to my truck within 5 minutes of purchasing. After one email I received a VIN specific .HTML file that was even better. Great communication and service for me not being familiar with .HTML. I recommend this company for your shop manuals.

Exceeded all my expectations My car is a bit of a unicorn, a 2015 Honda CrossTour. It is a fantastic car, but Honda stopped publishing its own two-volume service manuals with the 2012 model year. (This car was only produced from 2010-2015). For the most part, I can piece together what I need but I was stuck on something not contained in the 2012 manuals, which I have. Found an incredible Chilton manual covering the "face-lifted" model years 2013-2015 and purchased it. It is BEYOND thorough and the customer service I received from Alan Davis was over and above what I expected. The manual is so large I was lost so I emailed Alan for help and he showed me how to use the bookmark tab to get where I needed. It is extremely well-organized. The value I've received, even so far, is worth more than the price I paid. I now know exactly where the amplifier is for my car and also how to get to it to replace it. Highly recommended.

Strong Customer Commitment to Deliver In this case, there were some difficulties with the manuals originally delivered which made essential content unavailable. Alan and his team worked through the technical issues and delivered the expected product. So, this is a real seller that will deliver the materials for which you're paying. Order #2544

Great overall customer service & product value Great customer service! Went beyond expectations. Very helpful in getting the manual I need and in the format I wanted. Quick response as well. Thank you!