Great overall customer service & product value Great customer service! Went beyond expectations. Very helpful in getting the manual I need and in the format I wanted. Quick response as well. Thank you!

Strong Customer Commitment to Deliver In this case, there were some difficulties with the manuals originally delivered which made essential content unavailable. Alan and his team worked through the technical issues and delivered the expected product. So, this is a real seller that will deliver the materials for which you're paying. Order #2544

2008 Lexus SC430 Repair manual Ordered a 6000+ page repair manual for under $30. Alan was quick to respond to my order, first pointed out that the VIN I provided was for the wrong vehicle. Thanks. Received my download via email the next day. Loads quickly, and appears to be comprehensive.

Great product and excellent customer service The response to the order was literally within minutes of me placing the order, though in fairness, it also needs to be done at a time of day when the seller is active (not late at night, for example). On one order, I had some challenges and he worked through them with me to provide an excellent end product at a reasonable price. The key point is that the seller is extremely responsive and strives to ensure absolute 100% customer satisfaction. Because of that I have no hesitancy in recommending his products and services.

My name is Deborah Cooper and I am grateful! My name is Deborah Cooper. This company has AMAZING personel! Alan helped me immensely by double checking the manual was absolutely the correct one I needed for my truck. And when I had difficulty with the download, I was able to reach Alan again and he helped me. AGAIN! Now I have exactly what I need to fix the truck! The service manual has EVERYTHING including parts lists, diagnostic parameters, tools listed for particular jobs, pictures as well as diagrams, literally everything we need! Thank you!!!!