Cottman of Norfolk

5970 East Virginia Beach Boulevard, 23502, Norfolk, VA, United States
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4.80
Based on 20 Reviews

5

90.00%

4

0.00%

3

10.00%

2

0.00%

1

0.00%
About Cottman of Norfolk

Visit your local Cottman Transmission and Total Auto Care Center in Norfolk for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.

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Mr. BEVERLY
GB

Very honest Very honest, very nice, excellent service done on my 2006 range rover ! Great group of mechanics & staff! Thanx a millon Cindy!!! You the best babe!!

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joseph finn
GB

Car was not fixed properly Car was not fixed properly. Shortly after leaving it began leaking fuel. Quality Assurance was not complete. We notified Station / owner the night prior we were returning vehicle, spoke to him personally on phone. Returned vehicle the next day at opening. Some hours later when we called to check on progress we were notified that they were happy we called as they didn’t know why car was back. This was about 3.5 hours into work day. I feel that we should have went to the head of the line since we were a redo and certainly not have had to follow up on our own. If we hadn’t we would’ve more than likely had to wait another day as the car wouldn’t have been worked on. Finally was offered nothing for the inconvenience. I don’t ask in these situations I wait to see if something is offered eg a future oil change etc. In retrospect, if my wife hadn’t filled up the car immediately following with fuel the problem may not have been evident for some time. Was lucky we found out immediately. This was fuel related too so driving the car was not an option in my book. Happy to talk but would not recommend Cottman at this point Not due to error and QA more to lack of proactive it’s the day following for a “redo.” Joe Finn 757 708 6904

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CATHY DEMARTINO
GB

It is not a secret that little … It is not a secret that little car......MGB.....1979....is A big fun car and I must drive it and drive it....so it is needy ...Again COTTMAN has gone the extra mile....i trust my vechels in the HANDS OF COTTMAN TEAM..... thank you for your family atmosphere, honesty, efficiency....

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Derf Douglas
GB

I really enjoy traveling to this … I really enjoy traveling to this location to have my vehicle serviced, I travel all the way from Eastern NC. Their work and skilled mechanic's adds years to the life of my SUV. The front desk woman is a joy to work with. Thank You Cottmans on Va Bch blvd!!

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TONIQUE TURNER
GB

When I first took my car to get a … When I first took my car to get a diagnoses on my engine I was told it was just a misfire in my engine which was a simple fix. I love and enjoy the service I was provided. So I went back to fix my drive side window which was stuck and stop working.I went ahead and got it fixed but was disappointed with this service because they did not specialized in windows and they took forever to figure out the issue.After doing my research and talked to other mechanic about fixing my window I was told $700 was too much to fix a car window because the parts was not as expensive has they charged. I paid two separate labor fee to work on the window and was told "You'll was doing me a favor" by not charging to program the window and pulling the door panel down to fix the window. I was under the assumption that by paying the labor to fix an issue everything that comes with getting the window to work should be included. I gave a 3 star because I felt like I was over charged.

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