Mr. BEVERLY
GBVery honest Very honest, very nice, excellent service done on my 2006 range rover ! Great group of mechanics & staff! Thanx a millon Cindy!!! You the best babe!!
John Sexton
GBBest Auto Repair Shop in Hampton Roads. Kevin and his staff were courteous and professional. I had no difficulty getting my Acura MDX seen and diagnosed very quickly. Using their state-of-the-art diagnostic computer, they were able to find ALL the codes needed to make the repair, not just a few leading to frustrating return trips. They got the part delivered within 15 minutes and the repair done in an hour while I waited. Unlike the dealership where I had to pay through the nose only to have the problem reoccur, Kevin and his team got the job done right the first time and at a very fair price. This shop, under Kevin's management, has become not only the premier Transmission repair shop in Hampton Roads, but it has also transformed into the family shop you trust for all your automotive repairs.
CHRISTOPHER OGORMAN
GBSatisfied They were very honest and not looking to take your money and run they gave me a loaner when my vehicle wasn't ready thank you cottman
joseph finn
GBCar was not fixed properly Car was not fixed properly. Shortly after leaving it began leaking fuel. Quality Assurance was not complete. We notified Station / owner the night prior we were returning vehicle, spoke to him personally on phone. Returned vehicle the next day at opening. Some hours later when we called to check on progress we were notified that they were happy we called as they didn’t know why car was back. This was about 3.5 hours into work day. I feel that we should have went to the head of the line since we were a redo and certainly not have had to follow up on our own. If we hadn’t we would’ve more than likely had to wait another day as the car wouldn’t have been worked on. Finally was offered nothing for the inconvenience. I don’t ask in these situations I wait to see if something is offered eg a future oil change etc. In retrospect, if my wife hadn’t filled up the car immediately following with fuel the problem may not have been evident for some time. Was lucky we found out immediately. This was fuel related too so driving the car was not an option in my book. Happy to talk but would not recommend Cottman at this point Not due to error and QA more to lack of proactive it’s the day following for a “redo.” Joe Finn 757 708 6904
ALDEN WRIGHT
GBThanks for helping me to find out my … Thanks for helping me to find out my problem!!when no one else seems to no what they was doing to find out we're my noises was coming from....